Business: HSBC apologises as thousands of UK customers locked out of digital banking

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HSBC Apologizes as Thousands of UK Customers Locked Out of Digital Banking

A technical glitch caused widespread disruption for HSBC customers on Friday

HSBC (HSBA.L) has apologized to customers after thousands were locked out of their digital banking accounts due to a technical glitch on Friday. The bank said the glitch affected customers who were trying to access their accounts online or through the HSBC mobile app.

The problem began shortly after 7am GMT and peaked at around 9am, with thousands of customers reporting issues on social media. HSBC said the glitch was resolved by mid-morning, and customers were able to access their accounts again.




Technical Glitch Locks HSBC Customers Out of Digital Banking


The outage caused widespread disruption for HSBC customers, who were unable to check their balances, make payments, or transfer money. Some customers also reported being unable to use their debit cards.

HSBC said it is investigating the cause of the glitch and has apologized for the inconvenience caused. The bank said it is working to prevent similar problems from happening in the future.

Conclusion


The HSBC outage is a reminder of the importance of having reliable access to digital banking services. Customers rely on these services to manage their finances, and any disruption can cause significant inconvenience.

HSBC should take steps to prevent similar outages from happening in the future. The bank should also invest in its technology infrastructure to ensure that it can cope with increasing demand for digital banking services.

Business, HSBC, UK customers, digital banking, technical glitch

Title: Business: HSBC Apologizes as Thousands of UK Customers Locked Out of Digital Banking
Meta Description: Thousands of HSBC customers in the UK were locked out of their digital banking accounts due to a technical glitch on Friday.
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H1 Heading: Business: HSBC Apologizes as Thousands of UK Customers Locked Out of Digital Banking
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